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NOTE! Liven is NOT to be confused with Liven Improving Wellbeing (https://theliven.com/), a health app.
Liven

Liven

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What is your customer experience with Liven?

Liven Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Liven has a 1.5 star rating from 7 reviews; consumers are mostly dissatisfied, citing billing, privacy and data security concerns, and frequent refund requests.

Key Takeaways for Future Customers

  • Read Liven reviews for repeated reports of unwanted subscription charges and difficulty canceling.
  • Expect limited or slow customer service when seeking refunds or cancellation.
  • Monitor billing closely; price level is reported as high.

Negative Feedback / Risk Areas

  • Customer complaints about unauthorized charges, multiple charges, and refund delays.
  • Issues contacting support and canceled trial auto‑renewing into monthly subscription.
  • Concerns about privacy and data security tied to account billing problems.

Positive Feedback

A few customers received refunds after disputing charges, but positive notes are rare.

View full overview ›

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Vanessa G Ucl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service… Fraud

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AI Highlights
  • - I can't download the app and I tried to cancel.
  • - Charged $43.50 after cancel and need credit and cancellation ASAP.

I cant download app and have tried to cancel and just got charged another $43.50 I need credit and cancellation ASAP please, this has made my account negative as my car insurance just posted please help me

User's recommendation: Absolutely not

View full review
Karen G Fca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San José, San José

Unauthorized charge

I was charged 39.99 this was not authorized! I would like a refund and my account not charged again!!!

Loss:
$40

Preferred solution: Full refund

View full review
Resolved
Samira Vkv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Subscription

AI Highlights
  • - Tried a 1-week trial; found it useless.
  • - Automatically rolled to monthly plan; no phone support.
  • - Refunded $19 of $39.99; support says that's best.
Contains 1 confidential file for company representatives
Updated by user Nov 11, 2024

Company fixed the issue and I have been provided with full refund.

Original review Nov 11, 2024
I have bought a trial subscription for 1 week thinking I would try, and quickly realized its not much of help. It was useless but since i I latest paid, i kept quite.

Next thing i see they rolled me to monthly subscription, and when immediately emailed then (beware no phone number to reach them ) and emailed all proofs and pics they refunded 19$ out of 39.99? Customer service representative said thats the best she can do.

Its just a scam , the app is joke , I can do better with my phone reminders, and automated rolling without confirmation, and when i asked only half is reimbursed. Dont get buy it

User's recommendation: Don’t get it

View full review
Anne S Xmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The first number that I had was not in service and the one that I got from Pissed Consumer Said they couldn’t talk to me right nowand hung up. It was a recording.

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AI Highlights
  • - Credit statement number wasn't valid.
  • - I tried to cancel the subscription.
  • - I found the number you gave on Google.
  • - They couldn't talk to me and hung up.

First, I called the number on my credit statement, but it wasnt valid. I was trying to cancel this subscription.

Then I went on Google and got the number that you provided. Upon calling that, they said they couldnt talk to me at that moment and just hung up

Loss:
$120

Preferred solution: I want this subscription canceled!

View full review
India Vll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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Overcharged and not able to get a refund. They did respond but it was no help. I do not trust them with the current billing process.

User's recommendation: Beware

View full review
Odysseus Kkn

Credit card charge 6 times

AI Highlights
  • - Signed up in app to download Booklet.
  • - Bank flagged 6 charges; reverse all.
  • - Card canceled; need a new card today.

I signed up for the app and to download a new

Booklet and my bank called today from the fraud department that I had 6 separate charge from you on my account. I no longer want to have any part of your company and want all charges reserved.

My card has had to be canceled and I have to go through getting another card.

Please take care of this ASAP. Or I will have to give this over to my bank fraud department Jacqueline Keech jkeech58@***.com 613 391 **** it is 10:05 nov 15 and I expect to hear from you today.

User's recommendation: Be careful

View full review
Debbie C Wko

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel and refund

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AI Highlights
  • - Charged via PayPal with no answer.
  • - I have done nothing with this.
  • - I am having personal issues.
  • - I can't afford it.
  • - This is making it very difficult.

No answer and too expensive charged PayPal. I have done nothing with this.

Having personal issues. I cant afford it. You are making this much to difficult.

Do not make me go on and on. Why do you need 100 symbols.

$$$$$

Loss:
$4040

Preferred solution: Full refund

User's recommendation: Dont do it

View full review
Karma Ncd

Cancel subscription

There said that there will only give me a 50% refund but still waiting .

Also took payment out of my account when subscription had ended

View full review
Resolved
olivia r Skn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Horrible expérience

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Updated by user Jul 25, 2024

Company fixed the issue and I have been provided with apology. J ai écrit au site .

Ils ont negocyla moitié . Je veux l’entier remboursement….

Ils disent ok …. J’attends

Original review Jul 18, 2024

I took once 29,99 for the liven . Then they took me 74,99 per month

What a SHAME !!!

I want my money back : 149,98

74,99x2

Asap

Thank you

Loss:
$160

Preferred solution: Full refund

User's recommendation: Run away !!!!

View full review
Lesleigh Vnv

Cancellation and refund

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AI Highlights
  • - Subscription auto-renewed; user isn't interested in continuing.
  • - Emailed before but hasn't received a response.
  • - Requests a call back or resolution.

My subscription was auto renewed.

I am not interested in carrying on with the subscription.

Have emailed before, but no response.

Need a call back or resolve my request.

Looking to hear back for you.

View full review
Deborah G Awo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged ne foe something I did not purchase

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got a subscription I never bought. For 100 bucks!

I want cancellation right this second. text me 917771****

User's recommendation: do not go here

View full review
Cheryl W Tph

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

I was charged 39.99 on my account, I dont recall signing up for a subscription. Please cancel this and refund my money.

Cheryl Wilson

Cherylrwilson3@***.com

253576****

Loss:
$40

Preferred solution: Full refund

View full review
Anonymous
map-marker Lake Worth, Florida

Difficulty in contacting the company

AI Highlights
  • - Liven was responsive after I emailed about disputing the charge.
  • - They credited me back the charges immediately.

Liven was very responsive after I strong armed them and told them via email that I was disputing the charge with my credit card company. They immediately responding by crediting me back with the charges.

View full review
Anonymous
map-marker Conway, Arkansas

I want to cancel my Liven and have been unable to reach someone

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I need the subscription cancelled after the trial period.

The company makes it hard to cancel which defeats the purpose of "try before you buy"

View full review
Anonymous
map-marker Newark, Ohio

Was charged and not asked

AI Highlights
  • - Signed up for a week of living for $7.99.
  • - Automatic payments charged to PayPal cards.
  • - A $39.99 charge appeared; refund request not answered.

I'm pissed I signed up for a week of living for $7.99 Richard set up automatic payments with my PayPal card debit card and they went through every card and charged every card on my PayPal account trying to get a $39.99 payment out and the $39.99 payment that came out wasn't even a backup card to use on my account in my wallet. They canceled my subscription I asked for a refund and they quit responding

View full review
Anonymous
map-marker Bellevue, Washington

CANCEL, REFUND current charges of 59.95

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Started with a small 99c, and then in the same breath they took $59.99, months straight, for NOTHING. WHAT A SCAM.

WROTE EMAIL TO STOP. STILL TAKING MONEY, CALLED, 'JOKE'.

View full review

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